Privacy Policy Statement
Your privacy matters to us. This policy explains what personal data we collect, how it’s used, your rights under South African law, and how you can exercise those rights.
Personal Data We Collect
We gather personal and website information, both directly from you and via usage analytics.
- Contact details such as name, email, and phone number when you request an audit or support.
- Website URLs and project information you provide for technical analysis and audit.
- Usage data including site visits, traffic sources, and referral patterns, collected through analytics cookies.
- Any messages or documents submitted as part of your project inquiry or support request.
How We Use Your Information
Your information is used only for legitimate business purposes related to site audits and service delivery.
- To respond to your inquiries or fulfill requested SEO audits.
- For preparing technical analyses, roadmaps, and audit deliverables tailored to your needs.
- To provide updates, clarify access, or communicate project progress.
- To improve site content and the relevance of services offered, using aggregate analytics.
Lawful Basis for Processing
We comply with the Protection of Personal Information Act (POPIA) and South African law.
Personal data is processed on the basis of legitimate interest, performance of a contract, and legal obligations. Consent is sought where required.
Sharing Your Data
Your data is not sold or provided to third parties for marketing purposes.
- Service providers engaged strictly for technical support or audit delivery, under strict confidentiality terms.
- Authorities or regulators when legally compelled under valid request.
- With your explicit consent for any other case outside the above.
Data Security
We use technical and organisational measures (such as encryption, restricted access, and data minimisation) to keep your data secure against loss, misuse, or unauthorised access.
Your Rights
You have rights to access, update, restrict, or object to the processing of your data.
- Request a copy of your personal data held by us.
- Ask to correct or update inaccurate personal data.
- Request deletion of your data, subject to legal exceptions.
- Withdraw consent for processing where consent is the legal basis.
Cookies and Tracking
We use cookies for functionality, analytics, and to customize your experience. Your browser gives you control to opt out or manage cookies at any time.
Cookie Policy Cookie Policy
Contact Us
To exercise your privacy rights or ask questions, contact us using the details below.
Email Address: content@novirviona.world
Phone Number: +27(28)7037348
Physical Address: Berea (Regus centre), East London South Africa
Policy Revisions
This policy may be updated to reflect changes in regulations or practices. Changes will be posted here.